OTA bookings increase, zero double booking pressure, Staah Max transforms comfortable accommodation at Basel Airport’s daily operations.
When you’re only five minutes from one of Europe’s busiest airports, every second isn’t – not only for guests, but for your hotel business. Consolation accommodation Basel Airport Very well understood. The property is perfect for business and leisure travelers, offering modern self-service and with the added advantage of a tram stop outside, driving guests straight to the heart of Basel.
But behind the scenes, running smoothly is another matter. Manage multiple reservations before Staah Online Travel Agency (OTA) Meaning hours of manual updates, juggling calendars, and the occasional horrible double booking.
Challenge: Manual work and missed opportunities
As guests arrive from all corners of the globe, it is essential to stay at a comfortable basel airport, keeping rooms available and rates perfect on every booking platform. But manual updates make this time consuming and error-prone. This is stressful for the staff, frustrated with the guests, resulting in bad friction.
The lack of real-time updates also means they don’t always show the best price online and may miss out on valuable bookings.
Solution: Staah Max
The team knew they needed a more reliable, automated way to manage distribution. After exploring their choice, they chose Staah MaxStaah’s Senior Channel Manager, with its intuitive design, real-time synchronization and a good reputation.
From day one, Staah Max made a significant difference in keeping all channels synced perfectly. Inventory and rates are now updated immediately in all connected OTAs. No more double bookings. No more pricing mismatch. No more wasted time for manual updates.
Results: Growth, Accuracy and Reassurance
Since working with it Stathe property has a significant boost in OTA bookings due to higher visibility and competitive prices. Eliminating manual errors has improved overall Guest experience The team has more time to focus on what’s most important – welcome travelers to Basel.
Key wins since moving to Staah Max include Zero double reservation Since its implementation, Save hours a week Thanks to automation and Added OTA reservations Due to visibility and real-time rate updates.
Summarize
While the channel manager and his abilities remain the star of the comfort accommodation Basel Airport team show, the real cherries on the cake have been Stacher’s reliable support team. The Staah Customer Support Team is always just a message, call or email to help resolve any issues.
Staah Max has changed Basel Airport operations since its adoption. It is reliable, easy to use and provides much-needed accuracy and speed to the team Distribute online. Their team advises Staah Max to enter any property that wants to save time, reduce stress and increase bookings.
